Legal document
Privacy Policy
MindGraph Academy is committed to protecting your personal data. This Privacy Policy explains what data we collect, why we collect it, how we use it, and what your rights are under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please read it carefully. If you have questions, contact us at the details below.
1. Who we are
MindGraph Academy is operated by Christopher Fredrick-Orumah, based in the United Kingdom. We are the data controller for personal data collected through this website and our programmes.
Data controller: Christopher Fredrick-Orumah / MindGraph Academy
Email: hello@mindgraphacademy.com
Location: United Kingdom
Phone: +44 7547 793686
2. What data we collect
Data you provide directly
- Name and email address when you download the Cognitive Audit or subscribe to our newsletter
- Name, email, and optional role/organisation when you complete a contact or booking form
- Payment information when you purchase a programme (processed by our payment provider — we do not store card details)
- Information shared during discovery calls or programme sessions
Data collected automatically
- Technical data such as IP address, browser type, device type, and pages visited (via analytics tools, subject to your cookie consent)
- Usage data such as time spent on pages and click-through patterns
We do not collect sensitive personal data (such as health information, ethnicity, or political opinions) unless you voluntarily share it during a session or programme, in which case it is treated with the highest level of confidentiality.
3. Why we collect it and our legal basis
- To deliver what you requested (e.g. sending you the Cognitive Audit, confirming your discovery call booking) — Contractual necessity
- To communicate with you about programmes, newsletter content, and updates — Legitimate interest / Consent
- To process payments for programmes — Contractual necessity
- To improve our website and understand how it is used — Legitimate interest (only with cookie consent where applicable)
- To comply with legal obligations — Legal obligation
4. How we use your data
We use your data only for the purposes stated above. We do not sell your personal data to third parties. We do not share it with advertisers. We do not use it for automated decision-making that produces legal or significant effects.
We may share data with trusted third-party service providers (such as our email marketing platform, payment processor, or video call service) strictly to deliver our services. All third-party providers are required to handle data in compliance with UK GDPR.
5. How long we keep your data
- Email subscribers: Until you unsubscribe. We remove inactive contacts after 24 months.
- Programme participants: For the duration of the programme plus 3 years, for legitimate business and legal purposes.
- Enquiry data: 12 months from last contact.
- Payment records: 7 years, as required by UK law.
6. Your rights under UK GDPR
You have the following rights regarding your personal data:
- Right of access — request a copy of the personal data we hold about you
- Right to rectification — ask us to correct inaccurate or incomplete data
- Right to erasure — ask us to delete your data (subject to legal retention requirements)
- Right to restrict processing — ask us to limit how we use your data
- Right to data portability — receive your data in a structured, machine-readable format
- Right to object — object to processing based on legitimate interest
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, contact us at hello@mindgraphacademy.com. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
7. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
8. Third-party links
Our website may contain links to third-party sites (such as Calendly for booking, or payment processors). We are not responsible for the privacy practices of those sites and encourage you to review their policies.
9. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email to subscribers or noted prominently on this page. The date at the top of this page reflects when it was last updated.
10. Contact
Legal document
Terms of Service
These Terms of Service govern your use of the MindGraph Academy website and participation in our programmes. By accessing this site or purchasing a programme, you agree to these terms. Please read them carefully.
1. About MindGraph Academy
MindGraph Academy is operated by Christopher Fredrick-Orumah, United Kingdom. Our programmes are educational and developmental in nature. They are not clinical therapy, counselling, or medical treatment of any kind.
2. Our programmes — what they are and are not
Important: MindGraph Academy programmes are applied psychology and personal development programmes. They are not a substitute for clinical mental health treatment, therapy, counselling, or psychiatric care. If you are experiencing a mental health crisis, please contact a qualified clinician or call 116 123 (Samaritans, UK).
Our programmes are designed for adults who are psychologically stable and seeking structured personal and professional development. By enrolling, you confirm that you are not in acute mental health crisis and that you understand the developmental (non-clinical) nature of our work.
3. Enrolment and payment
Enrolment in the Cognitive Reset™ programme requires completion of a discovery call and confirmation from MindGraph Academy. We reserve the right to decline enrolment if we determine the programme is not appropriate for a prospective participant.
Payment is due in full (or in agreed instalments) before the programme begins. All prices are in GBP and include VAT where applicable. Payment is processed securely through our payment provider.
4. Refund policy
Before the programme begins: Full refund if requested more than 7 days before the programme start date. No refund for cancellations within 7 days of the start date, except at our discretion.
After sessions 1–2: Full refund available if you decide the programme is not right for you after the first or second session. No questions asked. This is our genuine guarantee.
After session 3 or later: No refund is available. The programme is delivered live and is resource-intensive; we cannot recover costs from sessions already delivered.
To request a refund, contact hello@mindgraphacademy.com. Refunds are processed within 5–10 business days.
5. Intellectual property
All content on this website — including the MindGraph Framework™, articles, programme materials, the Cognitive Audit, and all supporting resources — is the intellectual property of MindGraph Academy and Christopher Fredrick-Orumah.
Programme materials provided to participants are for personal use only. They may not be reproduced, distributed, sold, or used to deliver competing programmes without explicit written consent.
6. Confidentiality
All information shared during discovery calls and programme sessions is treated as confidential by MindGraph Academy. We will not share your personal disclosures without your consent, except where required by law.
In group programme settings, participants are asked to maintain the same standard of confidentiality toward one another. MindGraph Academy cannot guarantee third-party compliance but will enforce confidentiality expectations as a condition of participation.
7. Participant responsibilities
- Attend a minimum of four of six live sessions (or inform us in advance of unavoidable absences)
- Engage honestly and in good faith with the programme materials and process
- Treat fellow participants with respect and maintain group confidentiality
- Take responsibility for your own decisions and outcomes — MindGraph Academy facilitates the process but cannot guarantee specific results
8. Limitation of liability
MindGraph Academy provides educational and developmental services in good faith. We do not guarantee specific outcomes. Personal development results vary by individual. We are not liable for decisions made as a result of programme participation.
Our total liability to any participant shall not exceed the amount paid for the programme in question.
9. Governing law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact
Legal document
Cookie Policy
This Cookie Policy explains what cookies are, which ones MindGraph Academy uses, and how you can control them. Under UK GDPR and the Privacy and Electronic Communications Regulations (PECR), we are required to obtain your consent before placing non-essential cookies on your device.
What are cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work correctly, remember your preferences, and provide analytical information to site owners.
Cookies we use
Strictly necessary cookies
These are required for the site to function. They do not require your consent.
- Session cookies — remember your preferences during a single visit (deleted when you close your browser)
- Security cookies — protect against cross-site request forgery
Analytics cookies (consent required)
We use Google Analytics to understand how visitors use our website — which pages are most visited, where visitors come from, and how long they stay. This data is anonymous and aggregated. Analytics cookies are only placed if you accept them via our cookie banner.
Marketing cookies (consent required)
We do not currently use marketing or advertising cookies. If this changes, we will update this policy and request your consent.
How to control cookies
You can manage cookie preferences at any time via our cookie banner (accessible from the footer of every page). You can also control cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Settings → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and Site Permissions
Note that disabling certain cookies may affect the functionality of the website.
Third-party cookies
Some features of our site (such as embedded booking widgets or video call links) may place third-party cookies. These are governed by the respective third party's privacy and cookie policies. We link to booking services (Calendly) and analytics (Google) — please review their policies for full information.
Contact
MindGraph Academy
Email: hello@mindgraphacademy.com
Questions about how we use cookies? We're happy to explain.